We are here to help. Reach us through any of the channels below.
For order issues, refunds, and account help:
📧 Email: pbexpress38@gmail.com ⏰ Response time: Within 24 hours (typically within 2–4 hours)
In-App Support: Profile → Help & Support → Contact Us
Interested in listing your restaurant on Pattibytes?
📧 Email: pbexpress38@gmail.com
We will get back to you within 48 hours to walk you through the onboarding process.
📧 Email: pbexpress38@gmail.com
📧 Email: pbexpress38@gmail.com
For data access, correction, or deletion requests under the DPDP Act 2023, please email us with the subject line "Data Request". We will acknowledge your request within 48 hours and resolve it within 90 days.
As required under the Information Technology Act 2000, Consumer Protection (E-Commerce) Rules 2020, and the DPDP Rules 2025, we have designated a Grievance Officer:
Grievance Officer: Pattibytes 📧 Email: pbexpress38@gmail.com 📍 Address: Patti, Punjab, India — 143416 ⏰ Acknowledgement: Within 48 hours ⏰ Resolution: Within 90 days
Pattibytes Patti, Punjab, India — 143416
Pattibytes Express is built and maintained by Thrillyverse. 🔗 @thrillyverse
Pattibytes Express — Fast. Fresh. Local.
Questions about this policy?
We're happy to clarify anything. Reach us at legal@pattibytes.com